How it works

Book a skilled hand in four steps.

The same simple flow for braids, a new outfit, a deep clean or a burst pipe.

For customers

  1. Tell us what you need

    Choose a service, describe the job, add photos and pick a time. Your exact address stays private for now.

  2. Get quotes from verified artisans

    Artisans nearby send quotes with labour and materials listed. Compare prices, ratings and reviews from real bookings.

  3. Accept and pay into protected funds

    Pay by card, bank transfer or USSD through Paystack. We hold the money; the artisan can see it's there but can't touch it yet.

  4. The job gets done

    Track the booking, chat and call inside the app. The artisan sees your address only after you accept their quote.

  5. Confirm, and the artisan is paid

    Happy? Confirm the job and the payment is released. Not happy? Report it within 48 hours and the payment stays held while we review.

Where your money is at every step

You payHeld in protected funds
Work startsStill held
Job completeYou have 48 hours to check
ReleasedWhen you confirm

Cancelling and changes

Before you accept a quote

Cancel for free, any time.

After you accept

A call-out fee may apply if you cancel within 4 hours of the appointment. It's always shown before you book.

If the job changes

The artisan sends an updated quote in the app. Nothing changes until you accept it.

Full details: Refunds and cancellations.