Legal
Delete your SkillHand account
Delete it in the app, or ask us here. Either way, you have 30 days to change your mind.
The fastest way: in the app
- Open SkillHand and tap Profile
- Go to Settings, then Privacy and security
- Tap Delete account and confirm with the code we text you
What we delete
Your profile, name and photo; saved addresses and cards; messages and notifications; artisan ID documents and selfie; your public profile.
What the law makes us keep
Booking and payment records, ledger entries for tax and audit, and records of open disputes or fraud cases, for as long as the law requires. These are kept separately and locked.
Before you delete: finish or cancel any active bookings, and artisans should withdraw their wallet balance. An account with an open dispute can't be deleted until it's resolved.